Commercial Ticket Counter Agent 
Branson Airport

Salary: $9.00 P/HR

Responsible for performing all functions of Commercial Ticketing operations. The individual selected for this position will also be cross utilized to perform duties of Customer Service Representative at the General Aviation.

The Ticket Counter operations portion of the position will be responsible for ensuring the seamless processing of commercial passengers by performing duties from the curbside to the ticket counter to include, but not limited to:

·         Ensuring on time operations by streamlining the check in processes for each airline at the ticket counter and gate

·         Timely boarding processes for all airlines ensuring on time departure

·         Ensuring that all ticket stock, money drops and flight completion paperwork is accurately and thoroughly completed in a timely fashion

·         Achieve or exceed agreed goals for on-time performance, customer compliments, complaints and mishandled baggage

·         Execute approved fiscal and personnel programs in a manner that supports overall airport and airline objectives and develop and maintain an environment of mutual trust, respect and integrity.

NOTES: Benefits Package for part time/seasonal include airline flight benefits after 90 days. Position must pass all federal, state, and local background checks including that of 49CFR1542.  Position is required to work weekends, holidays, shifts, and overtime. Position is required to report to the airport prior to inclement winter weather and may be required to remain at the facility until weather has passed.

Travel Center Ticket Agent (Branson Airport)

To answer telephone inquiries from the general public for ticketing and information services. 

To make telesales calls as part of the regular ticket sales campaigns for inbound and outbound travelers.

Booking airfare to the general public through telephone sales and the internet.

To operate the box office software, booking tickets to shows, attractions, hotels, and other events for members of the general public. 

To make telesales phone calls to members of a mailing list, as part of regular ticket sales campaigns.

To provide administrative support, such as fulfilling mail orders, preparing mail shots and handling general paperwork. 

Must have a pleasant and friendly attitude for person to person contact as well as telephone manner: you will be dealing with enquiries from a wide range of people.

Must have Computer skills: you will be using Windows based software on a daily basis. Training will be provided for box office software used.

Good numerical skills: you will be handling credit card and cheque payments for tickets on a daily basis.

A willingness to work at locations away from call center base as we have various remote locations.

Position is located at the Branson Airport with Base hourly pay + commission

Please drop off resume at airport or email to boutz@flybranson.com