NEW! FACE COVERINGS NOW REQUIRED FOR CUSTOMERS
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At Frontier, your health and safety are our top priority. Beginning May 8, all Frontier customers will be required to wear a face covering over their nose and mouth throughout their journey. This will include all ticket counters, gate areas, and onboard our aircraft.
This effort is yet another action we are taking to help you feel more comfortable when flying with Frontier and follows the guidance of the CDC and local authorities. Frontier airport employees and flight crews are already required to wear face coverings at work.
Based on CDC guidance, a suitable face covering should be an item of cloth that should fit snugly against the side of the face and that should be secured with ties or ear loops. It should also include multiple layers of fabric and allow for unrestricted breathing. The CDC recommends surgical masks and N-95 respirators be reserved for healthcare workers and other medical first responders. The policy will not apply to very young children who are unable to maintain a face covering.
You will be asked to certify that:
You will wear a
You will self-assess for
You will check
You will wash/sanitize
Frontier Airlines continues to closely monitor developments with respect to COVID-19. For those who may have questions around advice for travelers, we recommend visiting the U.S. Centers for Disease Control’s (CDC) website at cdc.gov/travel.
Below is additional information to help answer questions you may have:
As a U.S.-based commercial airline, we coordinate closely with multiple federal and other agencies to ensure we are continuously operating under established best practices for aircraft cleanliness and sanitation. Among those, we follow the recommendations set forth by the CDC for ‘Preventing Spread of Disease on Commercial Aircraft’ as well as adhere to our own stringent internal guidelines.
All of our aircraft are regularly cleaned using disinfectant deemed by the U.S. Environmental Protection Agency (EPA) as effective against COVID-19. Also, we have made the proactive decision to elevate the cleaning and sanitation of our aircraft beyond standard practice during this time.
Our crews are highly trained in handling ill and/or potentially infectious persons on an aircraft.
For questions on how to stay healthy while traveling, please refer to the CDC’s advice on this topic.