DENVER, June 1, 2020 – Frontier Airlines today instituted temperature screenings for all passengers and crew prior to boarding flights. Anyone with a temperature of 100.4 degrees Fahrenheit or higher will not be permitted to travel. Additionally, the airline continues to require face coverings for all passengers and crew, and face coverings must be worn throughout the entire flight.
“Temperature screenings are the latest addition to our comprehensive, multi-layered approach to supporting the health and well-being of everyone onboard our aircraft,” said Frontier Airlines CEO Barry Biffle. “Combined with face coverings, hospital-grade HEPA air filtration and enhanced cleaning and disinfection procedures, we believe our aircraft are safer than any other mode of transportation.”
Customers are being screened via touchless thermometers prior to boarding. If a customer’s temperature reading is 100.4 degrees or higher, and time allows, they will be given the opportunity to rest before receiving a second check. If the second temperature screening is 100.4 degrees or higher, a Frontier gate agent will explain to the customer that they will not be flying that day for the health and safety of others. Frontier will work with that customer to rebook travel on a later date or otherwise accommodate the traveler’s preferences with respect to their reservation.
Additionally, all Frontier crew members are being held to the same standard and not allowed to work if their temperature is 100.4 degrees or higher at the start of their shift.
Frontier, along with many other U.S. airlines, supports the idea of temperature screenings being conducted by the Transportation Security Administration or other governmental authority prior to individuals reaching the gate. In the meantime, Frontier will conduct its own temperature screenings until such a plan is put in place.
The airline updated its boarding procedures in April to board most passengers from the rear of the aircraft to the front. Additionally, in April, Frontier announced sweeping enhancements to foster passenger well-being during every step of the travel journey. Beginning with a health acknowledgement prior to completing check-in via the company’s website or mobile app, passengers are required to confirm that:
Neither they nor anyone in their household has exhibited Covid-19 related symptoms in the last 14 days
They will check their temperature before heading to the airport and not travel if they have a fever
They will wash their hands/sanitize before boarding the flight
They understand and acknowledge the airline’s face covering and temperature screening policies
Frontier also introduced a fogging disinfectant to its already stringent aircraft cleaning and sanitation protocols, which provides a safe, certified disinfecting solution proven to be effective against viruses and bacteria. The fogging reaches virtually every surface in the passenger cabin.
During flight, main cabin air is a mix of fresh air drawn from outside and air that has been passed through an air filtration system that features HEPA filters which capture respiratory virus particles at more than 99.9% efficiency – similar to those used in hospital environments. Frontier’s modern all-Airbus fleet is among the youngest in the world – with all aircraft currently in operation less than four years.