DENVER, May 7, 2020 – Frontier Airlines today announced it will implement temperature screenings for all passengers and team members prior to boarding flights, effective June 1, 2020. Anyone with a temperature of 100.4 degrees Fahrenheit or higher will be denied boarding. Additionally, effective tomorrow, May 8, passengers will be required to wear face coverings on all flights, as previously announced in late April.
“The health and safety of everyone flying Frontier is paramount and temperature screenings add an additional layer of protection for everyone onboard,” said Frontier Airlines CEO Barry Biffle. “This new step during the boarding process, coupled with face coverings and elevated disinfection procedures, will serve to provide Frontier customers an assurance that their well-being is our foremost priority and we are taking every measure to help them travel comfortably and safely.”
Customers will be screened via touchless thermometers prior to boarding. If a customer’s temperature reading is 100.4 degrees or higher, they will be given time to rest, if the flight departure time allows, before receiving a second check. If the second check is 100.4 degrees or higher, a Frontier gate agent will explain to the customer that they will not be flying that day for the health and safety of others. Frontier will work with that customer to rebook travel on a later date or otherwise accommodate the traveler’s preferences with respect to their reservation.
Additionally, all Frontier airport team members will be held to the same standard and not be allowed to work if their temperature is 100.4 degrees or higher at the start of their shift. Frontier will not maintain a record of the temperatures of passengers or team members.
Biffle noted that the company believes passengers should be screened as they are entering an airport and the Transportation Security Administration and airport authorities may be working to lay that groundwork. In the meantime, Frontier intends to conduct its own temperature screenings until such a plan is put in place.
The airline updated its boarding procedures in April to board passengers from the rear of the aircraft to the front and to encourage six feet of separation between passengers during the boarding process.
Additionally, in April, Frontier announced sweeping enhancements to improve the health and safety of every step of a customer’s travel journey with the airline. Beginning with a health acknowledgement prior to completing check-in via the company’s website or mobile app, passengers are required to confirm that:
Neither they nor anyone in their household has exhibited Covid-19 related symptoms in the last 14 days
They will check their temperature before heading to the airport and not travel if they have a fever
They will wash their hands/sanitize before boarding the flight
They understand and acknowledge the airline’s face covering policy
Frontier also introduced a fogging disinfectant to its already stringent aircraft cleaning and sanitation protocols, which provides a safe, certified disinfecting solution proven to be effective against many viruses, including coronavirus. The fogging includes virtually every surface in the passenger cabin. Planes are wiped down every night with additional disinfectant, as well.
During flight, main cabin air is a mix of fresh air drawn from outside and air that has been passed through an air filtration system that features HEPA filters capable of capturing respiratory virus particles at more than 99.7% efficiency – similar to those used in hospital environments. Frontier’s modern all-Airbus fleet is among the youngest in the world – all aircraft currently in operation are less than four years old.
For additional information, visit https://www.flyfrontier.com/committed-to-you/
About Frontier Airlines
Frontier Airlines is committed to “Low Fares Done Right.” Headquartered in Denver, Colorado, the company operates over 95 A320 family aircraft and has the largest A320neo fleet in the U.S., delivering the highest level of noise reduction and fuel-efficiency, compared to previous models. The use of these aircraft, Frontier’s seating configuration, weight-saving tactics and baggage process have all contributed to the airline’s average of 43 percent fuel savings compared to other U.S. airlines (fuel savings is based on Frontier Airlines’ 2019 fuel consumption per seat-mile compared to the weighted average of major U.S. airlines), which makes Frontier the most fuel-efficient U.S. airlines. More information about Frontier’s green commitments are available at FlyFrontier.com/Green.
With over 150 new Airbus planes on order, Frontier will continue to grow to deliver on the mission of providing affordable travel across America.