New Change Policy

FOR BOOKINGS MARCH 23 – JUNE 17

Cancel your flight by March 25 and receive $50 per person in vouchers for future travel.

When you cancel your booking for travel between March 22 and June 17, 2020 by March 25, 2020 you will be eligible to receive a $50 per person voucher for future travel. Your $50 per person voucher can be redeemed through December 31, 2020, for travel through the end of Frontier’s then available schedule. This is in addition to a credit applicable to a future Frontier flight for the full amount of your unused ticket.

How:

  • Enter your confirmation code and last name on the MY TRIPS page.
  • Select to cancel your flight – NO CANCELLATION FEES WILL BE APPLIED.
  • You will automatically receive your credit for future use.
  • You can expect your additional $50 per person voucher via email within 72 hours of your cancellation.

NOTE: If you did not book your travel with Frontier directly, you will need to update your contact information when you cancel your flight to enable online processing.

IMPORTANT: To qualify for the $50 per person voucher and flight credit, you must cancel your flight on or before  Wednesday, March 25. This offer is valid for flights March 22 – June 17.

Other Important Things to Know:

  • This offer: 1) is valid effective March 21, 2020 at 12:45pm MT, 2) cannot be applied to previous cancellations, and 3) ends at March 25, 2020 at 11:59pm Mountain Daylight Savings Time.
  • Offer valid only on bookings made on or before March 20, 2020.
  • Credit for the full amount of the unused ticket will be moved to a credit shell that may be redeemed up to 90 days after cancellation, however travel does not need to be completed within the 90 days.
  • The $50 per person travel voucher:
    • May be redeemed through December 31, 2020
    • Is not available to bookings made through Apple Vacations, bookings made as part of a vacation package, Group travel bookings, itineraries booked with Volaris or including Volaris codeshare flights, frequent flyer redemption bookings, or employee benefit travel
    • Is one-time use
    • May be applied only to ticket fare and excludes taxes and fees
  • Additional terms and conditions may apply
  • *On March 23, 2020 at 1 p.m. MT, this offer was extended from a cancellation deadline of March 23, 2020 to March 25, 2020.

To learn more please click here.

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